Last updated: June 2025 · MathsVertex · hello@mathsvertexuae.com
1. Who We Are
MathsVertex ("we", "us", "our") provides online mathematics tuition services via mathsvertexuae.com. Our contact: hello@mathsvertexuae.com · WhatsApp: +918858079444.
2. Information We Collect
Information you provide directly:
- Child's name, parent name, email address, WhatsApp number
- Child's school, grade, curriculum/board
- Current academic performance
- Messages and enquiries submitted via our contact form
Information collected automatically:
- IP address, browser type, device type
- Pages visited, time on site, referral source
- Cookies (see Cookie Policy)
3. How We Use Your Information
- To process and confirm demo bookings
- To deliver The Grade Elevation System (year plans, worksheets, feedback, dashboard)
- To send WhatsApp progress updates and email reports
- To respond to enquiries and provide customer support
- To improve our services and website
- To send relevant educational updates (you may opt out at any time)
4. How We Share Your Information
We do not sell your personal data. We share data only with:
- Tutors: Your child's name, curriculum, and academic level are shared with the matched specialist tutor
- Service providers: Email delivery (e.g. Formspree), calendar scheduling (e.g. Calendly), analytics (e.g. Google Analytics) — all bound by their own privacy policies
- Legal requirements: If required by law or court order
5. Data Retention
We retain personal data for as long as your child is enrolled and for up to 2 years after the last interaction, unless you request deletion earlier.
6. Your Rights
Under GDPR and applicable privacy law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data ("right to be forgotten")
- Object to processing or request restriction
- Data portability
To exercise any right, email us at hello@mathsvertexuae.com. We respond within 30 days.
7. Security
We use HTTPS encryption, secure hosting (Netlify), and limit data access to authorised staff only. No payment card data is stored by us — all card payments are processed via Stripe's PCI-compliant infrastructure.
8. Children's Privacy
Our services are directed at parents and guardians, not children directly. We collect limited data about students (name, grade, curriculum) strictly for delivering the tuition service. We do not knowingly collect data from children under 13 without verifiable parental consent.
9. Changes to This Policy
We may update this policy periodically. We'll notify you by email or a notice on our website. Continued use after changes constitutes acceptance.
10. Contact Us
Questions about this policy? Reach us at:
📧 hello@mathsvertexuae.com
💬 WhatsApp: +918858079444
🌐 mathsvertexuae.com